Monday 28 August 2017

Airline Workers share the craziest experiences and things they have seen in their line of work

Oh, the horror.

The world's busiest airports see anywhere from 55 to 100 million passengers pass through in a year.
When you deal with even a fraction of these busy travellers from around the world on a daily basis, you can expect to 
encounter some bizarre human behavior.
As one flight attendant told Business Insider, you really get to see it all: "Never say never. Weirdness will always outdo itself if you challenge it."
Here are some of the most trying work conditions airline workers including flight attendants, gate agents, ticket agents, and other airport customer service reps have been subjected 
to:

Strange announcement requests

A flight attendant with three years of experience told Business Insider that she's gotten her fair share of strange announcement requests.
"One gentleman was angry, and he asked me if I could make an announcement over the PA. When I asked him what he wanted me to announce, he said, 'Somebody in this vicinity is passing gas, and I need them to stop,'" she said.
Another passenger asked her to make an announcement asking a neighboring passenger to give up the armrest.


Celebrity encounters

"The weirdest thing was hosting Michael Jackson in our employee break room so he didn't have to sit in the terminal," an anonymous airline customer service agent told Business Insider.



Adult temper tantrums

"I saw a grown man in his late 40's fling himself down on the lobby floor for a full-fledged temper tantrum that would make a two-year-old proud," a retired airline customer service agent with 21 years of experience told Business Insider.

Toilet abuse

"A passenger stood on top of the closed toilet and defecated," a flight attendant with 30 years of experience told Business Insider.


Missing security blankets

"An irate businessman who had delayed luggage once told me the real reason he was irate was because he couldn't sleep without his blanket," a retired airline customer service agent with 21 years of experience told Business Insider.


Packing everything, including the kitchen sink

“A customer once actually showed up with a kitchen sink to check in on his flight,” an airline customer service agent with 30 years of experience told Business Insider.


Bone-shattering turbulence

"One of the weirdest things I experienced was clear-air turbulence. I was bounced between the ceiling and the floor twice and broke my foot in two places when the bar cart landed on it," a flight attendant with 27 years of experience told Business Insider.


Emotional-support marsupials

"A customer tried to bring a baby kangaroo on the plane as a service animal," a retired airline customer service agent with 18 years of experience told Business Insider.


Unfortunate accidents

"Many years ago, I opened the door on an inbound aircraft to find the flight attendant wide-eyed and freaked out by the urine streaming down the side of her face," an airline customer service agent with 18 years of experience told Business Insider. "A passenger with dementia had mistaken the intercom cubby for a urinal, and she had grabbed the soaked handset to make the arrival announcements."


A severe fear of flying

"I had a woman run to the front of the plane and throw herself in my closet. (She thought she was going to bathroom.) She then curled up in the fetal position in the closet and started sucking her thumb. She later told me that she forgot to take her anxiety medicine before flight," a flight attendant with 30 years of experience told Business Insider.


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